If the problem you are experiencing involves the cart being empty even after you've added items to you order, it may be due to having cookies disabled in your browser settings.
If you have cookies disabled in your browser, Miva Merchant will try to read the session ID from an expected cookie file. Since Miva Merchant won't be able to read the cookie, it simply creates a new session ID, and assigns a new, empty basket. This will be a problem, as you will continually find an empty basket.
If you need to enable cookies for ordering on our site, information for various browsers is below. Please note it's also a good idea to reboot after enabling cookies, before returning to our site.